Top Tips for Banking Online

Know who you are dealing with. Always access Internet accounts by typing the address into your web browser.
Never go to a website from a link in an email and enter personal details. If in doubt, contact the company separately on an advertised number.
Keep passwords and PINS safe.
Always be wary of unsolicited emails or calls asking you to disclose any personal details or card numbers. Keep this information secret.
Be wary of disclosing any personal information to someone you don’t know. Your bank and the police would never contact you to ask you to disclose PINs or all your password information
Keep hold of your cash! Don’t be conned by convincing emails offering you the chance to make some easy money. If it looks too good to be true, it probably is! Be especially wary of unsolicited emails from outside the UK – it will be much harder to prove they are who they say they are.
Keep your PC secure. Use up-to-date anti-virus software and a personal firewall and, if your computer uses the Microsoft Windows operating system, keep it updated from the Microsoft website. Be extra careful if using Internet cafes or any PC which is not your own and over which you have no control.
Check your bank’s website. If in doubt, a good place to get help and guidance on how to stay safe online is your bank’s website.
Check regularly for specific information and guidance on protecting your PC and yourself online.
Check your statement. If you notice anything irregular on your account contact your bank immediately.

Additional protective measures

Always remember your password and other security information and destroy the notice as soon as you receive it
Never write down or record your password or other security information.
Always take reasonable steps to keep your password and other security information secret at all times
If you change your password, choose one which cannot be easily guessed
Never give your account details or security information to anyone. If phoning a company, be aware that they will probably not ask for your password in full
Ensure that there is a locked padlock or unbroken key in the bottom right of your browser window before entering any information. The website address will change from “http” to “https” when a secure connection is made
Never leave your computer unattended when logged in to Internet Banking and ensure that you log-out properly when you have finished banking online(

(These Top tips were developed as a joint initiative by the Association of Payment Clearing Systems, the National Hi-Tech Crime Unit and the British Bankers’ Association.)

Help us to fight fraud in the Council - BLOW THE WHISTLE!

If you have any concerns or suspicions about potentially fraudulent activity within the Council please contact the Anti-Fraud Auditor in Internal Audit for an informal discussion:

Email alemarinel@northumberland.gov.uk
Telephone 01670 534143

Click here for further details of the Council's Whistleblowing Policy

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Top Tips for Banking Online

Know who you are dealing with. Always access Internet accounts by typing the address into your web browser.

Never go to a website from a link in an email and enter personal details. If in doubt, contact the company separately on an advertised number.

Keep passwords and PINS safe.

Always be wary of unsolicited emails or calls asking you to disclose any personal details or card numbers. Keep this information secret.

Be wary of disclosing any personal information to someone you don’t know. Your bank and the police would never contact you to ask you to disclose PINs or all your password information

Keep hold of your cash! Don’t be conned by convincing emails offering you the chance to make some easy money. If it looks too good to be true, it probably is! Be especially wary of unsolicited emails from outside the UK – it will be much harder to prove they are who they say they are.

Keep your PC secure. Use up-to-date anti-virus software and a personal firewall and, if your computer uses the Microsoft Windows operating system, keep it updated from the Microsoft website. Be extra careful if using Internet cafes or any PC which is not your own and over which you have no control.

Check your bank’s website. If in doubt, a good place to get help and guidance on how to stay safe online is your bank’s website.

Check regularly for specific information and guidance on protecting your PC and yourself online.

Check your statement. If you notice anything irregular on your account contact your bank immediately.

Additional protective measures

Always remember your password and other security information and destroy the notice as soon as you receive it

Never write down or record your password or other security information.

Always take reasonable steps to keep your password and other security information secret at all times

If you change your password, choose one which cannot be easily guessed

Never give your account details or security information to anyone. If phoning a company, be aware that they will probably not ask for your password in full

Ensure that there is a locked padlock or unbroken key in the bottom right of your browser window before entering any information. The website address will change from “http” to “https” when a secure connection is made

Never leave your computer unattended when logged in to Internet Banking and ensure that you log-out properly when you have finished banking online(

(These Top tips were developed as a joint initiative by the Association of Payment Clearing Systems, the National Hi-Tech Crime Unit and the British Bankers’ Association.)

Help us to fight fraud in the Council - BLOW THE WHISTLE!