Tele-Marketing Scams

Telemarketing Scams are widespread and have been around for years.  Many businesses use telemarketing to genuinely sell or introduce products to consumers, however, more scam artists use telemarketing to swindle millions of pounds a year from consumers.
Often, they are very pushy, and will say anything to get money. There are many ways scam artists use telemarketing, from selling products and services to seeking charity donations or offering investment opportunities including stocks and shares.
These scam artists push consumers into making a decision immediately, using a high pressured sales approach urging the consumer to ‘act now', as their limited offer wont be available later, and is not available in stores.  Often, the offer is too good to be true. They also want the money for the sale immediately and will require payment by credit or debit card.
The result of telemarketing scams normally leave consumers with nothing in return for the money they have handed over, or with a low quality product that could be bought in shops for a lot less money.
These scam artists often make it difficult to contact the company that provided the products, or the company is never found as they pack up and leave after a small amount of time.
Prevention
The best way to prevent been scammed out of your money through a telemarketing scam is to ask the caller to send you some information about the product or service. Legitimate telemarketing companies will be happy to send a brochure or marketing materials to assist you to make a buying decision.
Never make a decision immediately whilst on the phone.  If you are interested in their product, tell the caller that you need to think about it, and get their name, company details and telephone number. If the company is genuine about making sales, they will be happy with this arrangement.  Resist their high-pressure techniques urging you to ‘act now.'
Never give out any banking or credit card information over the phone to a person that has called you for the first time.  With these details, fraudsters can withdraw your money or use your credit card fraudulently.
If you would prefer not to receive any marketing telephone calls you can also register with the Telephone Preference Service free of charge.

Help us to fight fraud in the Council - BLOW THE WHISTLE!

If you have any concerns or suspicions about potentially fraudulent activity within the Council please contact the Anti-Fraud Auditor in Internal Audit for an informal discussion:

Email alemarinel@northumberland.gov.uk
Telephone 01670 534143

Click here for further details of the Council's Whistleblowing Policy

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